Frequently Asked Querstions ˖ ᡣ𐭩 ⊹ ࣪ ౨ৎ˚₊
Where Are You Located?
We are based in Singapore.
Which Shipping Providers does City Of Angels Use?
We primarily use Singapore Post for standard/economy shipping. For expedited shipping, we have an pricer option from JustShip.
What are your processing times?
As we are a made to order business, we require a processing period of up to 5 days.
What are your shipping times?
For local orders, shipping via Smartpac will take 2-5 days. For international buyers, shipping via Singpost will take 1-4 weeks while JustShip takes 2-7 days.
What are your return and refund policies?
Customers are to return most items within a 30-day window of purchase for a full refund (CUSTOMERS ARE REQUIRED TO BEAR THE SHIPPING COST) excluding specific items like personalized goods or final sale items. For items with VISIBLE flaws/defect will be considered a refund on a case by case basis.
Do you accept wholesale orders?
Yes we do! Contact us on any of our social media platforms to enquire more.